IT Systems Technician
The IT Systems Technician is responsible for production environment and user support for on-premises and surrounding areas.
Provides a variety of computer hardware and software services to end users for the operation and use of computer hardware and software and related peripherals.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Primary o Administration of Microsoft Office 365 including Teams, SharePoint Online, Exchange Online, and One Drive for Business o Administration of Microsoft AzureAD and Microsoft O365 Defender o Maintain OS / Application patch levels on production client Windows and Mac end points o Installs, sets up or relocates, configures, troubleshoots, and supports PC/server hardware and software for users o Assist with troubleshooting in resolving issues for users o Troubleshooting for room systems, including microphones, and cameras o Assist with supporting Network infrastructures such as Ubiquiti and Cisco Systems o Assist supporting IP Phones Telephony Systems and Mobile Devices o Assist supporting Access Control, Security Camera, and Digital Signage end points o Assist supporting and maintaining Printers o Assist with Backup and Replication technologies o Performance monitoring and troubleshooting for production services and end points o Create policies and procedures as well as update documentation to meet compliance requirements o Work with vendors, and other technology groups to resolve problems o Provide after hours and weekend support for production systems as needed o Assist with IT audits as necessary o Provide insight into new technologiesPM19EDUCATION and/or EXPERIENCE High school degree or equivalent; Bachelor's degree in computer science, information systems or related field preferred Previous experience as a help desk technician, computer technician, or IT support person Experience supporting connectivity, AV, personal computers, and laptops General computer network operating systems and architecture Experience supporting VOIP telephony systems Must be self-motivated to stay on top of current technologies and solve problems across many different areas of IT Good knowledge of products and tools for all aspects of system management, including backup, network/system monitoring, scripting, automation, and security; especially performance monitoring and identification of bottlenecks Experience with deploying desktop images to the enterprise Working knowledge of and hands-on working experience with network configurations, services, routing and related protocols (TCP/IP, SMTP, HTTP, FTP, DNS, DHCP etc) MTA, MCSA, CCNA, or other related certifications preferred PI226585080 Recommended Skills Access Controls Administration Architecture Auditing Automation Cisco Estimated Salary: $20 to $28 per hour based on qualifications.
Provides a variety of computer hardware and software services to end users for the operation and use of computer hardware and software and related peripherals.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
Primary o Administration of Microsoft Office 365 including Teams, SharePoint Online, Exchange Online, and One Drive for Business o Administration of Microsoft AzureAD and Microsoft O365 Defender o Maintain OS / Application patch levels on production client Windows and Mac end points o Installs, sets up or relocates, configures, troubleshoots, and supports PC/server hardware and software for users o Assist with troubleshooting in resolving issues for users o Troubleshooting for room systems, including microphones, and cameras o Assist with supporting Network infrastructures such as Ubiquiti and Cisco Systems o Assist supporting IP Phones Telephony Systems and Mobile Devices o Assist supporting Access Control, Security Camera, and Digital Signage end points o Assist supporting and maintaining Printers o Assist with Backup and Replication technologies o Performance monitoring and troubleshooting for production services and end points o Create policies and procedures as well as update documentation to meet compliance requirements o Work with vendors, and other technology groups to resolve problems o Provide after hours and weekend support for production systems as needed o Assist with IT audits as necessary o Provide insight into new technologiesPM19EDUCATION and/or EXPERIENCE High school degree or equivalent; Bachelor's degree in computer science, information systems or related field preferred Previous experience as a help desk technician, computer technician, or IT support person Experience supporting connectivity, AV, personal computers, and laptops General computer network operating systems and architecture Experience supporting VOIP telephony systems Must be self-motivated to stay on top of current technologies and solve problems across many different areas of IT Good knowledge of products and tools for all aspects of system management, including backup, network/system monitoring, scripting, automation, and security; especially performance monitoring and identification of bottlenecks Experience with deploying desktop images to the enterprise Working knowledge of and hands-on working experience with network configurations, services, routing and related protocols (TCP/IP, SMTP, HTTP, FTP, DNS, DHCP etc) MTA, MCSA, CCNA, or other related certifications preferred PI226585080 Recommended Skills Access Controls Administration Architecture Auditing Automation Cisco Estimated Salary: $20 to $28 per hour based on qualifications.
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